Contact us
A person on our team answers every message, within one business day (Mon–Fri 09:00–18:00 KST).
About an order
Open a ticket from your account so we can see the order, parcel or shipment straight away.
Open a support ticketEverything else
E-mail support@hotdealskorea.com. Check the help centre first — most answers are there.
Brands and partners
partners@hotdealskorea.com or use the form on For Korean brands.
Pending confirmation, Pending confirmation. We don't accept walk-in visits or parcel drop-offs at our office.